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Grantley Hall, a luxury hotel in Harrogate, is looking for an Assistant Restaurant Manager to lead a dynamic team and ensure exceptional guest experiences. You will engage directly with guests, manage restaurant operations, and drive team motivation and performance. Enjoy a competitive salary with added benefits such as bonuses, training programs, and great career opportunities in a prestigious environment.
Full Time
Competitive rate of pay plus monthly service charge, typically 2,400 annually
45 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
Engaging with guests and team members to meet and exceed their needs
Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention
Managing cost and revenue in all areas of the restaurant without impact on the brand, or quality standards
Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience
Possess a sound understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning
Proactively attracting and selecting talent for the department in line with company procedures and culture
Key Skills, Qualities & Experience
Hands on approach to work, always being productive and looking to improve
Detail orientated and drives standards
Possess a positive attitude and a desire to learn
Ability to meet deadlines and work under pressure
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues
Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: