Assistant Restaurant GM: Lead Ops, Elevate Guest Experience

Kentucky Fried Chicken (KFC); Lancaster; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free meals each shift

Staff discount

Gym discounts

Perks & cashback

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a driven shift leader to manage day-to-day store operations. You will drive performance, coach crew, and ensure every guest experience is memorable.

You’ll own KPIs, help with rosters and stock, and keep shifts running smoothly. Being hands-on, approachable and able to lead by example are essential to support the team and hit targets.

Qualifications

• Evidence of leadership experience in a fast-paced team setting.
• Strong people skills and ability to motivate others.
• Focus on guest experience and operational standards.

Responsibilities

• Support like a leader and help drive performance.
• Train, coach, and motivate the crew.
• Own your KPIs and ensure shift delivery.
• Handle rosters and stock to keep operations smooth.
• Create a welcoming guest experience to turn first-timers into regulars.

Skills

Leadership

People skills

Operational focus

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a driven shift leader to manage day-to-day store operations. You will drive performance, coach crew, and ensure every guest experience is memorable.

You’ll own KPIs, help with rosters and stock, and keep shifts running smoothly. Being hands-on, approachable and able to lead by example are essential to support the team and hit targets.