Assistant Restaurant & Banqueting Manager - London Marriott Hotel Maida Vale

London Marriott Hotel Maida Vale; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel in London is seeking an Assistant Restaurant & Banqueting Manager to enhance guest experiences and uphold service excellence. This role offers career advancement opportunities along with world-class training. Join a vibrant team dedicated to hospitality and inclusiveness while enjoying flexible benefits, training, and recognition programs.

Benefits

Discounts on hotel rooms

Learning and development opportunities

Recognition programs

Flexible benefits

High street discounts

Qualifications

• 3 years experience in food and beverage or related area.
• 1 year experience with a 2-year degree in relevant fields.

Responsibilities

• Foster a motivating, team-oriented environment.
• Deliver excellent service and respond promptly to guest concerns.
• Encourage staff to resolve guest concerns.

Skills

Customer Service

Teamwork

Coaching Skills

Proactivity

Energetic

Education

High school diploma or GED

2-year degree in Food Service Management or related

Job description

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Assistant Restaurant & Banqueting Manager - London Marriott Hotel Maida Vale, London

Client:

London Marriott Hotel Maida Vale

Location:

London, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

d8a63d63f290

Job Views:

60

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

JOB SUMMARY

Explore our very big world.

We are looking for a passionate Assistant Restaurant & Banqueting Manager to join our team at London Marriott Hotel Maida Vale.

You deserve a fulfilling career. Join a team where everyone has a voice. Be inspired and discover your future. Begin your purpose, belong to a global community, and be the best version of yourself with Marriott.

The impact you’ll make.

Set the tone for every guest’s stay with a warm welcome and helpful information. Ensure guests leave happy by creating a smooth check-out experience.

You will be supported through:

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Encouraging management
• Team-spirited colleagues

WHY WORK WITH US?

As part of our brand, you will enjoy:

• Opportunities for promotion within Marriott

• World-class training and development

• Work with award-winning hospitality professionals

• Discounted room nights, meals, spa access

• Flexible benefits including health and life assurance

• High street discounts for you and your family

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in food and beverage or related area.

OR

• 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in food and beverage or related area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Foster a motivating, team-oriented environment.

• Provide excellent customer service to employees and guests.

• Respond proactively to concerns and use coaching skills.

• Demonstrate confidence, energy, and enthusiasm.

• Encourage staff to resolve guest concerns.

Ensuring Exceptional Customer Service

• Deliver excellent service and respond promptly to guest concerns.

• Understand and promote the brand's service culture.

• Set service expectations and own guest complaints until resolved.

• Build relationships to encourage repeat business.

Additional Responsibilities as Assigned

• Follow corporate accounting procedures.

• Assist with annual quality audits.

LONDON MARRIOTT MAIDA VALE

Located near iconic attractions, our hotel celebrates uniqueness and the spirit of innovation. We are committed to diversity and inclusion, providing a supportive environment for all employees. Join us to deliver exceptional hospitality and grow your career with Marriott.