Assistant Reception Manager

COREcruitment Ltd; England; On-site; GBP 40,500 - 49,500; Full time

Job summary

A leading hospitality firm in London is seeking an experienced Assistant Reception Manager to provide exceptional service and support the Reception Manager. This role involves leading the team, overseeing daily operations, and ensuring top-notch hospitality standards. Ideal candidates will have significant experience in luxury settings and excellent leadership skills.

Qualifications

• Experience in luxury hospitality or members’ clubs is ideal.

Responsibilities

• Oversee members’ journey from initial enquiry through to departure.
• Support reservations, seating arrangements, and service flow.
• Assist Reception Manager with leadership and motivation of team.
• Ensure highest standards of professionalism and hospitality.
• Maintain smooth communication between departments.

Skills

Proven experience in a reception or guest services leadership role

Strong people skills

Highly organised with excellent attention to detail

Comfortable working late nights and flexible hours

Job description

Base pay range

Assistant Reception Manager - Up to £45,000

We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.

About you:

• Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.
• Strong people skills with a natural ability to lead, motivate, and inspire a team.
• Highly organised with excellent attention to detail.
• Comfortable working late nights and flexible hours.

Key responsibilities:

• Overseeing the members’ journey from initial enquiry through to departure.
• Supporting reservations, seating arrangements, and service flow.
• Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.
• Ensuring the highest standards of professionalism and hospitality at all times.
• Maintaining smooth communication between reception, service, and other departments.

Please apply today or send your CV to Kate B OR call 0207 790 2666

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management

Industries

• Hospitality, Restaurants, and Bars, Taverns, and Nightclubs