Assistant Quality Manager

CSS; Braintree; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Private medical insurance

Free parking

Job summary

CSS is seeking an ambitious Assistant Quality Manager to join its growing manufacturing operation in the timber/joinery sector. You will work closely with the Quality Manager to develop the Quality department, drive continuous improvement initiatives, and uphold the highest quality standards across the business.

This is a hands-on role split roughly 70% office and 30% factory floor, with a Monday–Friday schedule and a salary band of £35,000–£40,000.

Qualifications

• Experience as a Quality Assistant or Quality Coordinator in manufacturing.
• Experience in timber, joinery, or woodworking industry preferred.
• Knowledge of ISO Quality Management Systems; Lean experience advantageous.

Responsibilities

• Support the Quality Manager in day-to-day management and development of the Quality department.
• Investigate customer complaints from initial report through root cause analysis, corrective actions, and resolution.
• Monitor quality performance and identify opportunities for continuous improvement.
• Lead and support Lean Manufacturing and process improvement initiatives.
• Maintain and manage the company's ISO Quality Management System.
• Work closely with production teams to improve quality, reduce defects, and enhance customer satisfaction.
• Visit customer sites when required to investigate quality concerns (no overnight stays).

Skills

Quality management

Lean manufacturing

Root cause analysis

Problem solving

Tools

ISO 9001 knowledge

Job description

Assistant Quality Manager

Permanent | £35,000 - £40,000 per annum

Monday to Friday

7:00am - 4:00pm or 8:00am - 4:30pm

Immediate Interviews available.

About the Role

An exciting opportunity has arisen for an ambitious Assistant Quality Manager to join a growing manufacturing business. Working closely with the Quality Manager, you'll play a key role in developing the Quality department, driving continuous improvement initiatives, and maintaining the highest quality standards across the business.

This is an excellent opportunity for someone looking to take the next step in their quality career and become part of a company investing in future growth.

Key Responsibilities

• Support the Quality Manager in the day-to-day management and development of the Quality department.
• Investigate customer complaints from initial report through to root cause analysis, corrective actions, and resolution.
• Monitor quality performance and identify opportunities for continuous improvement.
• Lead and support Lean Manufacturing and process improvement initiatives.
• Maintain and manage the company's ISO Quality Management System.
• Work closely with production teams to improve quality, reduce defects, and enhance customer satisfaction.
• Visit customer sites when required to investigate quality concerns and build positive customer relationships (no overnight stays).

About You

We're looking for someone who is proactive, hands-on, and eager to develop their career within quality management.

You'll ideally have:

• Previous experience in a Quality Assistant, Quality Coordinator, or similar manufacturing quality role.
• Experience within the timber, joinery, or woodworking industry (preferred).
• Good knowledge of ISO Quality Management Systems.
• Experience supporting or implementing Lean Manufacturing and continuous improvement projects.
• Strong problem-solving skills with the ability to investigate quality issues and implement effective solutions.
• A hands-on approach, enjoying a role split between approximately 70% office and 30% factory floor.

What's on Offer

• Competitive salary of £35,000-£40,000
• Permanent, full-time position
• Excellent opportunity for career progression within a growing business
• Private medical insurance
• Supportive and collaborative working environment
• Monday to Friday working hours with no weekend work
• No overnight travel required
• Free parking with public transport links also available

This is a fantastic opportunity to join a business with ambitious growth plans, where you'll have the chance to make a real impact while developing your career towards a Quality Manager position.