Quality Manager

Peaple Talent; Willenhall; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Seasonal performance bonus

25 days + bank holidays

Final salary pension

Private medical insurance

Life assurance

Employee assistance programme

Retail and leisure discounts

Cycle-to-work scheme

Free parking

Job summary

Peaple Talent is recruiting a Quality Manager in Willenhall, West Midlands. You will own the site's quality and environmental systems and drive continuous improvement across operations.

You’ll manage ISO 9001, support ISO 14001, conduct audits, lead investigations using 5 Why and 8D, and ensure robust document control and SOP management. The role includes a competitive salary, bonus, and excellent benefits.

Qualifications

• Experience as Quality Manager or senior quality role in manufacturing/engineering
• Strong knowledge of ISO 9001; ISO 14001 knowledge a bonus
• Proactive, analytical, able to communicate with production and customers

Responsibilities

• Manage the site’s ISO 9001 Quality Management System
• Lead audits and investigations using 5 Why, 8D and structured problem solving
• Monitor customer complaints and ensure document control and SOP management

Skills

Quality management

Analytical skills

Continuous improvement

Communication

Tools

ISO 9001 knowledge

ISO 14001 knowledge

Auditing tools

Calibration and inspection

Job description

Quality Manager

Willenhall, West Midlands

Up to £45,000 + Bonus + Excellent Benefits

Permanent | Full Time

A well-established and growing UK manufacturing business is looking to appoint a Quality Manager to take ownership of the site’s quality and environmental systems and drive continuous improvement across operations.

This is an excellent opportunity for a quality professional who enjoys working closely with production, engineering, and customers to improve processes, reduce non-conformances, and maintain high operational standards.

The Role

The successful candidate will manage the site’s ISO 9001 Quality Management System and support ISO 14001 Environmental Management activities. The role will involve carrying out product and process audits, leading investigations using 5 Why, 8D, and other structured problem‑solving techniques, monitoring customer complaints, maintaining calibration and inspection systems, and ensuring effective document control and SOP management across the site.

About You

Applicants should have experience in a Quality Manager or senior quality role within manufacturing, engineering, metals, or industrial processing. A good understanding of ISO 9001 is essential, while ISO 14001 knowledge would be advantageous. Strong analytical skills, a proactive approach to continuous improvement, and the ability to communicate effectively with both operational teams and customers are key requirements for the role.

What’s on Offer

• The package includes a salary of up to £45,000, a seasonal performance bonus, 25 days holiday plus bank holidays, a defined benefit final salary pension, private medical insurance, life assurance, an employee assistance programme, retail and leisure discounts, a cycle-to-work scheme, and free parking.

Working hours are Monday to Friday, 40 hours per week, with flexibility around start and finish times typically worked between 07:00 and 18:00.

This is a fantastic opportunity to join a secure and supportive manufacturing business where quality is genuinely valued and where there is scope to make a real impact and develop a long-term career.