Quality Manager

Jobsworth Recruitment Solutions LTD; Seaham; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Free on-site parking

Company pension

Ongoing training and development

Job summary

Jobsworth Recruitment Solutions LTD seeks an experienced Quality Manager to own the Quality Management System across two manufacturing sites in County Durham. The role focuses on improving processes, managing supplier quality and ensuring compliance with standards and customer requirements.

You will lead audits, drive CAPA and root cause analysis, and work closely with Production, Engineering and Supply Chain to raise quality performance while developing the Quality team.

Qualifications

• Proven experience in a Quality Manager or senior quality leadership role within manufacturing.
• Strong knowledge of Quality Management Systems (QMS).
• Experience conducting internal, supplier and third-party audits.
• Root Cause Analysis and CAPA implementation.
• Strong leadership, communication and organisational skills.
• Full UK driving licence and willingness to travel regularly between manufacturing sites.

Responsibilities

• Lead, maintain and continuously improve the Quality Management System (QMS).
• Plan and manage internal, supplier and third-party audits with corrective actions.
• Investigate customer complaints and non-conformances using RCA and implement CAPA.
• Manage supplier approval processes and ongoing supplier performance.
• Conduct supplier audits and oversee supplier compliance.
• Monitor quality KPIs and identify trends for improvement.
• Collaborate with Production, Engineering and Supply Chain to improve manufacturing performance.
• Lead and develop the Quality team and promote a culture of quality.
• Ensure compliance with customer requirements, industry standards and legislation across sites.

Skills

Quality leadership

QMS knowledge

Auditing

CAPA (Root Cause Analysis)

Supplier quality management

Process improvement

Leadership & communication

Driving licence

Education

Degree in Engineering/Manufacturing/Quality Management

ISO 9001 Lead Auditor qualification

Job description

Quality Manager

County Durham (Multi-Site)

£45,000

Full-Time, permanent

Are you an experienced Quality Manager looking to make a real impact?

We're partnering with an established and growing manufacturing business that is committed to quality, innovation and sustainability. They are looking for an experienced Quality Manager to take ownership of the Quality Management System across two manufacturing sites, ensuring products consistently meet customer, regulatory and business standards.

This is an excellent opportunity for someone who enjoys driving continuous improvement, leading quality initiatives and working collaboratively across multiple departments within a fast-paced manufacturing environment.

The Role

As Quality Manager, you'll take the lead in maintaining and developing the Quality Management System while driving quality performance across both sites. You'll work closely with production, engineering and supply chain teams to improve processes, manage supplier quality and ensure full compliance with industry standards.

Key Responsibilities

• Lead, maintain and continuously improve the Quality Management System (QMS).
• Plan and manage internal, supplier and third-party audits, ensuring successful outcomes and timely completion of corrective actions.
• Investigate customer complaints, internal quality issues and non-conformances using Root Cause Analysis and implement effective Corrective and Preventive Actions (CAPA).
• Manage supplier approval processes, supplier risk assessments and ongoing supplier performance.
• Conduct supplier audits and oversee supplier compliance.
• Monitor and analyse quality KPIs, identifying trends and opportunities for continuous improvement.
• Work collaboratively with Production, Engineering and Supply Chain teams to improve manufacturing performance and product quality.
• Lead, coach and develop the Quality team, promoting a culture of quality, accountability and continuous improvement.
• Ensure compliance with customer requirements, industry standards and relevant legislation across both manufacturing sites.

About You

You'll have previous experience leading quality within a manufacturing environment and be passionate about driving improvements and maintaining the highest standards.

Essential

• Proven experience in a Quality Manager or senior Quality leadership role within manufacturing.
• Strong knowledge of Quality Management Systems (QMS).
• Experience conducting internal, supplier and third-party audits.
• Strong understanding of supplier quality management and continuous improvement methodologies.
• Experience carrying out Root Cause Analysis and implementing CAPA.
• Excellent leadership, communication and organisational skills.
• Full UK driving licence and willingness to travel regularly between manufacturing sites.

Desirable

• Experience within plastics, polymers, packaging, recycling or another process manufacturing environment.
• Degree, HND or equivalent qualification in Engineering, Manufacturing, Quality Management or a related discipline.
• ISO 9001 Lead Auditor qualification.
• HACCP qualification.
• Lean Six Sigma Green Belt (or equivalent).

What's on Offer?

• Competitive salary, depending on experience.
• Company pension.
• Free on-site parking.
• Ongoing training and professional development.
• The opportunity to join a successful manufacturing business where quality and continuous improvement are at the heart of everything they do.