Assistant Pub Manager — Lead Service & Team Growth

Rashleigh Arms; Bath; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Share of service and tips

30% off food and drink in our pubs

50% off overnight stays in our pubs

Bonus Scheme

Discount scheme across hundreds of RET

Cycle to work scheme on select roles

Learning and development opportunities

Career progression

Meal provided for shifts over 6 hours

Family-friendly policies

Flexible working

Paid time off to volunteer

Job summary

The Moorifields in Bath is seeking an Assistant Manager to help deliver memorable guest experiences, manage a motivated team and stand in for the General Manager when needed.

You’ll oversee service quality, support both Front and Back of House during busy periods, ensure food standards are met, and drive health and safety compliance while pursuing personal development toward GM duties.

Qualifications

• Take helm when the General Manager is away; motivate the team to perform at their best and ensure smooth operations.
• Create a warm, natural welcome for guests and make strong first impressions to delight experiences.
• Monitor customer feedback and help the team adapt to maintain high standards and continuous improvement.
• Deliver consistently high service levels, supporting front and back of house during peak times.
• Oversee consistent quality food offering and recognise the Kitchen Team's importance.
• Previous relevant experience enables you to recognise when teammates need help and provide support.
• Attention to detail to keep admin and cash management systems ticking, especially when the GM is away.
• Strong knowledge of health and safety regulations.
• Inspire and support the team, providing development and reliable leadership.
• Pride in personal development with a view to progressing to General Manager.

Responsibilities

• Take helm when the General Manager is away; motivate the team to perform at their best and ensure everything is running smoothly and efficiently.
• Create a warm welcome to guests and make strong first impressions to delight experiences from the get-go.
• Monitor customer feedback and help the team adapt to maintain high standards and continuous improvement.
• Deliver consistently high service levels, supporting front and back of house during peak times.
• Oversee consistent production of a quality food offering and recognise the importance of the Kitchen Team.
• With prior experience, recognise when team members need help and provide support.
• Keep admin and cash management systems ticking along and take responsibility when the GM is away.
• Know health and safety regulations like the back of your hand.
• Be an inspiring role model and provide support and development for the team.
• Take pride in personal development with an eye toward becoming a General Manager.

Job description

The Moorifields in Bath is seeking an Assistant Manager to help deliver memorable guest experiences, manage a motivated team and stand in for the General Manager when needed.

You’ll oversee service quality, support both Front and Back of House during busy periods, ensure food standards are met, and drive health and safety compliance while pursuing personal development toward GM duties.