Guest Experience Lead — Assistant Manager

Mitchells & Butlers PLC; Bathampton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts across pubs

Friends & family discounts

Gym membership discounts

Team socials

Holiday entitlement 28 days

Pension

Employee shares

Job summary

Mitchells & Butlers PLC in Bathampton is seeking an Assistant Manager to support the General Manager and lead a team to deliver a premium guest experience at Bathampton Mill. You will act as Duty Manager when required and coach staff to uphold service standards.

Join Premium Country Pubs for progression opportunities, staff discounts across brands, pension and generous holiday entitlement, plus other benefits while delivering memorable moments for guests.

Qualifications

• Use your management experience to support the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest.

Responsibilities

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Job description

Mitchells & Butlers PLC in Bathampton is seeking an Assistant Manager to support the General Manager and lead a team to deliver a premium guest experience at Bathampton Mill. You will act as Duty Manager when required and coach staff to uphold service standards.

Join Premium Country Pubs for progression opportunities, staff discounts across brands, pension and generous holiday entitlement, plus other benefits while delivering memorable moments for guests.