Assistant Property Manager

Malmaison Hotels; Newcastle upon Tyne; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Staff Room Rates

Friends and Family Room Rate

Dine in Brasseries & Bistros discount

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare Cashback Plans

Referral schemes

Job summary

Malmaison Hotels is seeking an Assistant Property Manager for the North Region to support the Property Manager in overseeing daily operations across hotels. You will help manage vendors, monitor safety compliance, assist with budgets, and liaise with internal teams and external contractors to ensure high property performance and guest satisfaction.

The role involves site visits, safety protocols, and data reporting, with opportunities to contribute to ESG initiatives and continuous improvement

Qualifications

• Strong organisational skills and attention to detail.
• Familiarity with construction, Hard FM, and project management processes.
• Excellent communication and presentation skills.
• Understanding of health and safety regulations and compliance standards.
• Familiarity with maintenance processes and vendor management.
• Proficiency in MS Office and property management systems such as CAFM and compliance portals.

Responsibilities

• Coordinate day-to-day property operations and maintenance support.
• Assist in vendor management and contractor oversight.
• Support budget tracking and cost-savings initiatives under guidance.
• Assist with safety protocols, audits, and regulatory compliance.
• Prepare and maintain records of maintenance activities and inspections.
• Support ESG initiatives and data collection/reporting.

Skills

Vendor management

Budgeting

Communication

MS Office

CAFM

Tools

CAFM systems

Compliance portals

Project management

Job description

Assistant Property Manager - North Region, Assistant Property Manager. This is an exciting opportunity to join a dynamic environment where you will support the Property Manager in overseeing the operational and maintenance activities of the hotels. This role involves assisting with vendor management, ensuring compliance with safety and regulatory standards, supporting budget and cost efforts, and promoting sustainable practices. In this role, you'll provide essential operational and administrative support, acting as a key liaison between internal teams and external stakeholders such as finance, development managers, and contractors. You will play a vital role in maintaining high standards of property performance, safety and guest satisfacton.

• Assist in the coordination and execution of day-today property operations, including maintenance manager support, hotel visits, and safety protocols.
• Support the Property Manager in leading and guiding Maintenance Managers and their teams to ensure smooth operations.
• Help manage relationships with contractors and suppliers, ensuring timely service delivery and adherence to contractual obligations.
• Aid in monitoring property spend, tracking budgets, and identifying opportunities for cost efficiencies under the guidance of the Property Manager and Director.
• Assist with regular property inspections and audits to ensure compliance with health, safety, and building regulations. Support the implementation of safety procedures. Support, follow up and clear any audit actions found.
• Support initiatives aimed at energy efficiency, waste management, and other ESG-related activities, assisting with data collection and reporting.
• Help coordinate property and maintenance projects, repairs, and renovations, including liaising with contractors and internal teams. For example pre-start meetings including minutes, ensuring everyone is clear on scope and ways of working.
• Review and maintain records of maintenance activities, inspection reports, and other documentation required for compliance and performance tracking. Provide updates to various stakeholders on findings and actions required. Previous experience of multiple property or maintenance manager in a hospitality sector is preferred.
• Strong organisational skills and attention to detail.
• Familiarity with construction, Hard FM, and project management processes.
• Excellent communication and presentation skills.
• Understanding of health and safety regulations and compliance standards.
• Familiarity with maintenance processes and vendor management.
• Proficiency in MS Office and property management systems such as CAFM and compliance portals.
• Process improvement mindset, with a proactive approach to streamlining workflows and automating manual tasks.
• You enjoy working as part of a team who all share the same passion.
• National travel will be required, so a willingness to travel is important.
• You must be eligible to work in the UK.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (Terms & Conditions Apply)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Stream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family
• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI's
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace