Assistant Meeting and Events Operations Manager

Hotel Du Vin; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff room rates discount

Dining discount 35%

Apprenticeship programmes

Wellness days calendar

Wagestream pay access

Anniversary stays

Job summary

Hotel Du Vin in Bristol is seeking an Assistant Meetings & Events Operations Manager. You will take operational charge of conference and event spaces, lead a hands-on team, and ensure flawless service for each guest from arrival to departure.

This is a high-visibility, on-the-floor role that combines leadership with guest experience, ensuring events meet brand standards and deliver memorable occasions.

Qualifications

• Experience in a similar operational role is beneficial, with a great attitude and passion for hospitality.
• You thrive in a fast-paced, physical environment and can lead a team from the front.

Responsibilities

• Taking operational charge of the conference and event spaces.
• Being the visible, face-to-face contact for all Meetings & Events guests.
• Leading the team during event setup, service, and clear-down.
• Ensuring every detail is executed to brand standards throughout the day.
• Building strong guest relationships to encourage repeat business.
• Working closely with the Front Office Manager and Bar & Bistro Manager.

Skills

Hospitality

Team leadership

Guest relations

Job description

Assistant Meeting and Events Operations Manager

Company:

Location:

Bristol , BS8

Country:

United Kingdom

Job Type:

Permanent

OTE of up to £13.80 per hour including Tronc and Retention Bonus, 45 hrs per week, permanent contract

Job Description

Rate of Pay / Hours: OTE of up to £13.70 per hour including Tronc and Retention Bonus

Type of Contract: Permanent

It’s all in the detail. From an intimate meeting for six guests to a 100‑cover wedding, you make every moment happen. We create memories our guests never forget - and as Assistant Meetings & Events Operations Manager, you’re right at the heart of bringing those experiences to life.

This is a fully hands-on, operational role. You won’t be sitting behind a desk - you’ll be on the floor, leading your team, ensuring rooms are set, service is flawless, and every guest feels looked after from the moment they arrive.

What you’ll be doing

• Taking operational charge of the conference and event spaces
• Being the visible, face‑to‑face contact for all Meetings & Events guests
• Leading the team during event setup, service, and clear‑down
• Ensuring every detail is executed to brand standards throughout the day
• Building strong guest relationships to encourage repeat business
• Working closely with the Front Office Manager and Bar & Bistro Manager
• Completing Duty Manager responsibilities as required

What we’re looking for

Experience in a similar operational role is beneficial, but a great attitude, a warm smile, and a genuine passion for hospitality are essential. You’ll thrive in a fast‑paced, physical environment and enjoy leading a team from the front.

This is not an office-based events position. It is an active, on-your-feet, hands‑on operational role focused on delivering exceptional live event experiences.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.