Assistant Property Manager (North)

Malmaison & Hotel du Vin; Newcastle upon Tyne; On-site; GBP 42,000 - 54,000; Full time

Job summary

Malmaison & Hotel du Vin is seeking an Assistant Property Manager to support the North Region, overseeing operational and maintenance activities across 18 properties. You will assist with vendor management, safety compliance, budget tracking, and ESG initiatives, while coordinating with internal teams and external contractors.

The role involves travel between sites and collaboration with the Property Manager to ensure high standards of property performance and guest satisfaction.

Qualifications

• Previous experience of multiple property or maintenance manager in a hospitality sector is preferred.
• Strong organisational skills and attention to detail.
• Familiarity with construction, Hard FM, and project management processes.
• Excellent communication and presentation skills.
• Understanding of health and safety regulations and compliance standards.
• Familiarity with maintenance processes and vendor management.
• Proficiency in MS Office and property management systems such as CAFM and compliance portals.
• Process improvement mindset, with a proactive approach to streamlining workflows and automating manual tasks.
• You enjoy working as part of a team who all share the same passion
• National travel will be required, so a willingness to travel is important
• You must be eligible to work in the UK

Responsibilities

• Assist in the coordination and execution of day-today property operations, including maintenance manager support, hotel visits, and safety protocols.
• Support the Property Manager in leading and guiding Maintenance Managers and their teams to ensure smooth operations.
• Help manage relationships with contractors and suppliers, ensuring timely service delivery and adherence to contractual obligations.
• Aid in monitoring property spend, tracking budgets, and identifying opportunities for cost efficiencies under the guidance of the Property Manager and Director.
• Assist with regular property inspections and audits to ensure compliance with health, safety, and building regulations. Support the implementation of safety procedures. Support, follow up and clear any audit actions found.
• Support initiatives aimed at energy efficiency, waste management, and other ESG-related activities, assisting with data collection and reporting.
• Help coordinate property and maintenance projects, repairs, and renovations, including liaising with contractors and internal teams. For example pre-start meetings including minutes, ensuring everyone is clear on scope and ways of working.
• Review and maintain records of maintenance activities, inspection reports, and other documentation required for compliance and performance tracking. Provide updates to various stakeholders on findings and actions required.

Skills

Organisational skills

Attention to detail

Communication skills

Team collaboration

Process improvement

Travel willingness

Tools

MS Office

CAFM systems

Compliance portals

Job description

Role: Assistant Property Manager - North Region

Salary: Competitive Salary & Benefits

Location: North

Malmaison and Hotel du Vin have 37 inspiring boutique hotels across the two exceptional brands within the UK. This position would be to support the 18 properties in the North Region from Manchester to Aberdeen. This role would require regular travel between sites but also not excluding any other regions of the hotel group depending on the business needs.

We are seeking a Assistant Property Manager. This is an exciting opportunity to join a dynamic environment where you will support the Property Manager in overseeing the operational and maintenance activities of the hotels. This role involves assisting with vendor management, ensuring compliance with safety and regulatory standards, supporting budget and cost efforts, and promoting sustainable practices.

In this role, you’ll provide essential operational and administrative support, acting as a key liaison between internal teams and external stakeholders such as finance, development managers, and contractors. You will play a vital role in maintaining high standards of property performance, safety and guest satisfaction.

What you’ll be doing as an Assistant Property Manager:

• Assist in the coordination and execution of day-today property operations, including maintenance manager support, hotel visits, and safety protocols.
• Support the Property Manager in leading and guiding Maintenance Managers and their teams to ensure smooth operations.
• Help manage relationships with contractors and suppliers, ensuring timely service delivery and adherence to contractual obligations.
• Aid in monitoring property spend, tracking budgets, and identifying opportunities for cost efficiencies under the guidance of the Property Manager and Director.
• Assist with regular property inspections and audits to ensure compliance with health, safety, and building regulations. Support the implementation of safety procedures. Support, follow up and clear any audit actions found.
• Support initiatives aimed at energy efficiency, waste management, and other ESG-related activities, assisting with data collection and reporting.
• Help coordinate property and maintenance projects, repairs, and renovations, including liaising with contractors and internal teams. For example pre-start meetings including minutes, ensuring everyone is clear on scope and ways of working.
• Review and maintain records of maintenance activities, inspection reports, and other documentation required for compliance and performance tracking. Provide updates to various stakeholders on findings and actions required.

What we’re looking for:

• Previous experience of multiple property or maintenance manager in a hospitality sector is preferred.
• Strong organisational skills and attention to detail.
• Familiarity with construction, Hard FM, and project management processes.
• Excellent communication and presentation skills.
• Understanding of health and safety regulations and compliance standards.
• Familiarity with maintenance processes and vendor management.
• Proficiency in MS Office and property management systems such as CAFM and compliance portals.
  
• Process improvement mindset, with a proactive approach to streamlining workflows and automating manual tasks.
• You enjoy working as part of a team who all share the same passion
• National travel will be required, so a willingness to travel is important
• You must be eligible to work in the UK