Block Management Assistant

PMR; Greater London; On-site; GBP 35,000 - 38,000; Full time

Job summary

PMR in London is seeking a Block Management Assistant for their West Hendon office on a temporary-to-permanent basis. You will be the first point of contact for leaseholders and residents, assist with service charge admin, and coordinate contractor quotes across the portfolio.

The role requires strong organisational and IT skills, with some property or block management experience. Monday–Friday, 9:30am–5:30pm, office-based with immediate start.

Qualifications

• Highly organised with the ability to manage multiple priorities and a busy portfolio.
• Confident dealing with leaseholders and contractors, with strong written and verbal communication skills.
• Some experience working in property or block management.
• Proactive, reliable and comfortable picking things up quickly in a fast-paced environment.
• Good general IT skills (Outlook, Word/Excel; property management software experience an advantage).

Responsibilities

• Acting as a first point of contact for leaseholders and residents, handling day-to-day queries by phone and email
• Liaising with contractors to raise, chase and monitor repair and maintenance jobs
• Requesting and coordinating contractor quotes for works across the portfolio
• Supporting Property Managers with service charge administration, including processing invoices and budget paperwork
• Preparing and issuing routine correspondence to leaseholders and residents' management companies
• Assisting with the organisation of AGMs and board meetings, including scheduling and minute-taking
• Maintaining accurate property files and records on the property management system
• Helping to keep compliance documentation up to date (health & safety, insurance, fire risk assessments)
• Providing general administrative support to the wider block management team

Skills

Highly organized

Strong communication

Property/block management experience

Proactive and reliable

Good IT skills

Tools

Outlook

Word

Excel

Property management software

Job description

BLOCK MANAGEMENT ASSISTANT
West Hendon (office-based) £35,000-£38,000 per annum, DOE Temporary-to-Permanent Immediate Start

Working Hours: Monday-Friday, 9:30am-5:30pm

We are working with a growing property management business to find a Block Management Assistant to join their West Hendon office on a temp-to-perm basis. This is a great opportunity for someone with some property or block management experience who wants to build their career with a business that's expanding its portfolio. You'll need to be able to hit the ground running and get stuck into the current portfolio from day one.

KEY RESPONSIBILITIES

• Acting as a first point of contact for leaseholders and residents, handling day-to-day queries by phone and email
• Liaising with contractors to raise, chase and monitor repair and maintenance jobs
• Requesting and coordinating contractor quotes for works across the portfolio
• Supporting Property Managers with service charge administration, including processing invoices and budget paperwork
• Preparing and issuing routine correspondence to leaseholders and residents' management companies
• Assisting with the organisation of AGMs and board meetings, including scheduling and minute-taking
• Maintaining accurate property files and records on the property management system
• Helping to keep compliance documentation up to date (health & safety, insurance, fire risk assessments)
• Providing general administrative support to the wider block management team

ABOUT YOU

• Highly organised, with the ability to manage multiple priorities and a busy portfolio
• Confident dealing with leaseholders and contractors, with strong written and verbal communication skills
• Some experience working in property or block management
• Proactive, reliable and comfortable picking things up quickly in a fast-paced environment
• Good general IT skills (Outlook, Word/Excel; property management software experience an advantage)

WHAT'S ON OFFER

• £35,000-£38,000 per annum, depending on experience
• Temporary-to-permanent contract with an immediate start
• Office-based role in West Hendon
• The opportunity to join a growing business and progress your block management career