Assistant Operations Manager

BOOTS; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An exciting opportunity for a Shift Manager at Boots' Regional Dispensing Hub in Basingstoke. You'll lead a team focused on maximizing performance and ensuring timely delivery of prescriptions. Join a supportive environment that values inclusivity and personal growth.

Benefits

Boots Retirement Savings Plan

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience leading and motivating an operational team.
• Ability to manage performance and achieve results.

Responsibilities

• Lead and motivate a team of warehouse and dispensing operatives.
• Ensure accurate receiving, picking, and dispatching of prescriptions.

Skills

Leadership

Motivation

Results driven

Problem solving

Health and safety standards

Education

Pharmacy Advisor qualification NVQ2

Job description

Location: Basingstoke

Closing date: 25 May 2025

Recruitment Partner: Matt Haywood - [e-mail]

Shift type: 6am-2pm and 2pm-10pm shifts, with ability to work Saturdays

This role is based on-site at the Boots Regional Dispensing Hub located above the Boots Distribution centre on Rutherford Road, Basingstoke. The site is open Monday to Saturday from 06:00-22:00.

The Boots Regional Dispensing Hub (RDH) is an advanced, semi-automated pharmacy opening September 2025 in Basingstoke. The hub is a pharmacy and logistics hybrid operation, utilising technology and automation to centrally fill repeat prescription scripts and dispatch to our stores within 24 hours of receiving the prescription. The Basingstoke Dispensing Hub will support our stores across the region, helping our healthcare teams spend more time with their patients and offer a greater range of services to their local community.

h3>About the role
An exciting opportunity has arisen for a Shift Manager within our Regional Dispensing Hub. You will lead and motivate a team of both warehouse and dispensing Operatives based in our Basingstoke facility with a focus on maximising individual performance and ensuring a swift delivery of prescriptions back to stores, ensuring they are in the right place at the right time. This is achieved through effective and accurate receiving, picking and despatching of prescriptions and in addition, creating a positive, can-do culture.

h3>What you'll need to have:

• Pharmacy Advisor qualification NVQ2 (or equivalent) or willing to work towards
• You will have experience of leading and motivating an operational team.
• You can demonstrate that you have developed yourself as well as other team members.
• You have managed performance and achieved fantastic results.
• Able to look & think ahead & doesn't ignore problems.
• Owns issues & doesn't leave them for others to resolve.
• Results & service driven.
• An ambassador for the warehouse.
• Able to follow and uphold health and safety standards and operational procedures to ensure the safe and legal dispensing of medicines and the welfare of your colleagues

It would be great if you also have:

• Experience working in a distance selling pharmacy.
• Experience within warehousing or logistics would be advantageous but isn't essential.

Our benefits

• Boots Retirement Savings Plan
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including access to discounts and everyday savings
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

h3>Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

h3>What's next
If your application is successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.