Assistant Operations Manager

NHS; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join Birmingham Women's and Children's NHS Foundation Trust as an Assistant Operations Manager. Lead daily operations in the Radiology Department, support key management roles, and develop your leadership skills within a dynamic team dedicated to delivering high-quality care. This role offers a unique opportunity to contribute to the UK’s leading children's healthcare provider.

Qualifications

• Minimum 2 years of staff management experience within the NHS.
• Ability to manage complex priorities and improve processes.
• Working knowledge of NHS operational management processes.

Responsibilities

• Responsible for day-to-day operational management of the Radiology Department.
• Assist Operations Manager and Clinical Leads to meet quality and financial targets.
• Work collaboratively with multiple healthcare professionals in various departments.

Skills

Staff management

Leadership

Problem solving

Analytical skills

Excellent IT skills

Education

A level or equivalent

Professional management qualification

Tools

Microsoft Office

Electronic Patient Administration Systems

Job description

Go back Birmingham Women's and Children's NHS Foundation Trust

Assistant Operations Manager

The closing date is 02 July 2025

The post holder will be responsible for the day-to-day operational management of the Birmingham Women's Hospital Radiology Department. The role will specifically support the Operations Manager and Clinical Leads to ensure that quality, activity, and financial targets are met.

Main duties of the job

The role involves working within a team of 120 people comprising Consultant Radiologists, Registrars, Clinical Managers, Sonographers, Radiographers, Operational/Service Managers and Administrators.

There will also be a requirement to work closely with colleagues in Maternity, Neonates and Gynaecology at Birmingham Women's Hospital, and external providers, including in the private sector.

This role provides an opportunity to strengthen existing management and leadership skills to support the development of senior operational management, therefore the duties undertaken may be extended, if appropriate.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

• Good standard of education to A level or equivalent
• Professional management qualification or able to demonstrate an equivalent level of relevant experience

Knowledge

• Minimum 2 years of staff management and leadership experience within an NHS setting
• Knowledge of national patient access targets including diagnostic waiting times
• Working knowledge of the full range of current NHS issues
• Experience of NHS waiting list management

ANALYTICAL AND JUDGEMENT SKILLS

• Ability to autonomously prioritise workload
• Ability to manage a high volume of complex, conflicting priorities
• Ability to problem solve and identify areas for improvement
• Ability to proactively manage issues and use own judgement to ensure timely escalation

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

• Excellent IT skills in a range of computerized systems including Microsoft Office
• Experience in using electronic Patient Administration Systems
• Experience of direct line management within the NHS
• Knowledge of NHS operational management processes
• Working knowledge of NHS HR policies and procedures
• Knowledge of NHS change management processes
• Understanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Birmingham Women's and Children's NHS Foundation Trust