Assistant Night Manager

Valor Hospitality Careers - UK; Exeter; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Exclusive staff discounts

Staff room/Meals on duty

Free meals on duty

Career development & apprenticeships

Refer-a-friend bonus

Job summary

voco Zeal Exeter Science Park is seeking an Assistant Night Manager to lead the night shift. You will deputise for the Night Manager, run night audit, and perform health and safety checks while ensuring guest requests are handled with care.

The role requires strong Front of House or Reception experience, excellent communication, and the ability to work a range of shifts. Training and career development are offered, with generous staff discounts and wellbeing benefits.

Qualifications

• Strong background in Front of House or Reception, and comfortable working the night shift.
• Excellent communication and customer service skills are essential.
• Flexible to work various shifts and days; opportunity for progression through internal training.

Responsibilities

• Oversee night audit procedures and safety checks.
• Conduct health and safety checks and night security walks.
• Address guest requests and issues during night hours.
• Provide detailed handovers to the incoming shift and Duty Manager.

Skills

Front of House

Reception Operations

Night Audit

Health & Safety

Guest Service

Shift Handovers

Communication Skills

Job description

voco Zeal Exeter Science Park
Night Owls wanted.
Do you have strong background in Front of House or Reception operations but prefer working the night shift?
As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing all guests requests.
Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellent customer service skills.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our Restaurants and Bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.
  

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
  

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  

Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.