Assistant Manager - West Bromwich

PANDORA; West Bromwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for an organized and proactive Assistant Store Manager to enhance retail operations. This role involves leading a high-performing team, ensuring exceptional customer service, and managing stock control and sales performance. With a competitive salary and bonus structure, along with generous employee benefits, this position offers a fantastic opportunity for those passionate about retail and team leadership. If you thrive in a dynamic environment and are eager to inspire others, this is the perfect challenge for you.

Benefits

Generous employee discount

Annual jewellery uniform allowance

Monthly bonus based on sales

Health and wellbeing support

Retail Trust support

Parties and incentives throughout the year

Qualifications

• Proven ability to drive sales and profitability.
• Strong communication skills for team coaching and development.

Responsibilities

• Support the store manager in daily operations for commercial success.
• Lead and coach the in-store team to achieve targets.

Skills

Sales and Profitability

Customer Service

Communication Skills

Adaptability

Team Leadership

Job description

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

About the Role

We are seeking an organized, proactive, and results-driven Assistant Store Manager to join our team. If you excel at leading retail operations, inspiring a high-performing team to surpass targets, and delivering world-class service, we'd love to hear from you!

Key Responsibilities

1. Support the store manager in daily operations, ensuring the store's commercial success.
2. Lead, motivate, and coach the in-store team to achieve targets and provide exceptional customer service.
3. Manage stock control, store procedures, team scheduling, security, and sales performance tracking.
4. Operate the store effectively in the absence of the store manager.
5. Maintain a strong retail floor presence to influence sales and team performance.
6. Receive thorough training on Pandora products to become a product expert and support team development.

Candidate Profile

The ideal candidate will be a capable leader and passionate team player who embodies Pandora's core values of dreaming, daring, caring, and delivering. Experience with a leading brand or consumer product retailing is preferred. Suitable for senior supervisors or current assistant managers seeking a new challenge.

Required Skills and Experience

1. Proven ability to drive sales and profitability.
2. Passion for delivering excellent customer service.
3. Strong communication skills for team coaching and development.
4. Adaptability and flexibility to changing business needs.
5. Positive attitude and enthusiasm for Pandora’s products and values.
6. Well-presented with a taste for desirable products and retail passion.

Why Join Us?

Our people are central to our success. We offer a competitive rewards package, including:

• A highly competitive salary.
• Monthly bonus of 10% on sales targets, with potential for 20% on stretch targets.
• Annual jewellery uniform allowance to express your style.
• Generous employee discount and access to retail, hospitality, and entertainment discounts.
• Support for health, wellbeing, financial advice, and legal aid through ‘Retail Trust’.
• Parties, incentives, and gifts throughout the year.

Application Process

If you're ready for a new challenge and meet the criteria, click 'apply' to submit your application. Pandora values transparency and fairness in our recruitment process, ensuring equal opportunities for all candidates. Please refrain from including identity-related information in your application. If you require reasonable adjustments during the interview process, inform us as early as possible.