Assistant Manager, Sutton Coldfield

Marston's PLC; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading pub company as an Assistant Manager in Sutton Coldfield, with opportunities for progression into a General Manager role. As part of a dedicated team, you will lead operations and create memorable experiences for guests, while benefiting from comprehensive training and a supportive work environment.

Benefits

Performance-related bonus

30% discount at all pubs

Reliable hours contract

Flexible and part-time hours

Access to employee discounts

Management Development training

Access to Licensed Trade Charity

30% discount on food and drink

Training and apprenticeship opportunities

Qualifications

• Experience as an Assistant/Deputy Manager in a similar environment is required.
• Passion for leading and motivating a pub team.
• Ability to manage shifts and operations in the absence of the GM.

Responsibilities

• Support the GM in achieving financial and business KPIs.
• Inspire and motivate your pub team on every shift.
• Lead operational activities when the GM is not present.

Skills

Leadership

Motivation

Teamwork

Job description

Progression opportunity into General Manager role

Plough & Harrow

Sutton Coldfield

B75 5PF

We’re on the lookout for a new Assistant Manager to join our team!

Be there for the ordinary, and the extra ordinary moments.Pride yourself in leading and motivating a pub team that contributes to local communities – creating endless moments of joy.

As an Assistant Manager you’ll:Be part of the pub management team, stepping up when the General Manager isn’t around. With a passion for leading and motivating others, you’ll lead from the front to create memorable experiences that gets our guests coming back for more.

• Support the GM in achieving financial and business KPI’s
• Inspire and motivateyour pub team on every shift
• Be passionateabout doing the right thing for your team and guests
• Be accountable for the successful operation of the pub when deputising for the GM
• Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded environment

What comes next is up to you:If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role – running your own pub team!

What you get from us:You’ll be joining a pub company that’s been voted – Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• A performance related bonus
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Flexible and part time hours available to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Scope to build your career and progress through our Management Development training – including access to our award winning, innovative app-based training platform
• A friendly and lively environment, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

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As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

Accommodation

The majority of our pub General Manager roles include optional on-site accommodation.

Award winning

Named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list.

Bonus

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Opportunity to earn a great wage whilst having fun at work.

Long service

We reward loyalty with awards for key anniversary milestones.

Food and drink

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Some of our roles offer access to a private healthcare scheme.

An exciting range of high street, online discounts and cash back offers are available for all.

All of our employees receive a 30% discount on Marston’s food and hotel stays.

Training and development

We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.

Can I grow my career at Marston’s?

Whether you’d like to progress your skills back of house, or work towards becoming a General Manager of the future, we have a range of career pathways at Marston’s including our fantastic ASPIRE programme aimed at developing our Assistant & Deputy Managers into General Managers. Your line manager & our support teams will work with you on an individual basis to put personal development plans in place to help you achieve your career goals. We also have a fantastic range of apprenticeships available to support your development.

What hours would I need to work?

As the General Manager of your pub, you’ll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period.

What is my bonus based on?

Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.

How much can I get paid?

Our hourly rates & salaries are dependent on the role. Please see our job adverts for the pay rates on offer or chat to our hiring managers for more information.

WHAT COMES NEXT IS UP TO YOU

WHAT COMES NEXT IS UP TO YOU

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