Team Leader

Zambrero; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Zambrero, a leading quick-service Mexican restaurant, is seeking a passionate Team Leader in Birmingham to oversee operations and inspire a team committed to excellence. You will guide staff, ensure optimal customer experiences, and contribute to a positive work environment.

Benefits

Thorough training and ongoing coaching

Sociable shift times

Supportive team environment

Competitive salary based on experience

Opportunities for career growth

Qualifications

• Prior experience in restaurant management required.
• Exceptional customer service capabilities.
• Strong communication and team leadership skills.

Responsibilities

• Support Restaurant Manager in setting high standards.
• Onboard new team members and provide training.
• Prepare rotas and approve timesheets.
• Assist with financial performance management.

Skills

Customer service

Team leadership

Communication

Problem-solving

Job description

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About Zambrero

Zambrero is a quick-service Mexican restaurant brand serving up delicious food in over 300 restaurants around the world. We use the best ingredients which we freshly prepare and serve in an upbeat dynamic environment.

Join a brand making a real impact

• Global brand with expanding UK team
• Friendly dynamic environment
• Sociable shift times
• Build your career with us
  
  

About Zambrero

Zambrero is a quick-service Mexican restaurant brand serving up delicious food in over 300 restaurants around the world. We use the best ingredients which we freshly prepare and serve in an upbeat dynamic environment.

When you join the Zam Crew, every burrito you roll makes a real difference in helping end world hunger. Through our Plate 4 Plate initiative, we donate a meal to someone in need whenever we serve a burrito or bowl. With over 85 million meals donated so far, that’s why we call it Feel Good Mex!

We’re now looking for more friendly enthusiastic people to join a passionate team that’s committed to creating a global impact—one meal at a time.

About The Role

Our restaurant teams are the face of Zambrero, delivering on Zambrero’s core value ‘our customers come first’ by taking pride in preparing and serving our delicious food. We’re looking for a passionate and motivated Team Leader who is seeking long-term career growth. You’ll have the opportunity to develop and excel as part of an expanding UK team in a global restaurant group.

Duties

As a Team Leader, you’ll support the Restaurant Manager with setting the highest standard in all areas of the restaurant including customer experience, workplace culture and drivers of financial performance. You’ll also inspire your team to strive for excellence and support them with professional growth. Your duties will include but are not limited to:

• Onboarding new team members and providing ongoing training to ensure consistent delivery of an enjoyable, memorable customer experience by all team members
• Ensuring high standards are maintained by all team members with respect to food preparation, restaurant organisation & presentation, and operational compliance
• Team management, including preparing rotas, approving timesheets & leave requests, and providing timely performance feedback
• Performing administrative & compliance duties such as stock ordering and invoice processing
• Assisting the Restaurant Manager with driving financial performance including identifying sales trends, cost of goods management, labour & productivity management and other cost controls
• Executing marketing promotions
  
  

By Joining The Zam Crew, You’ll Experience

• Working with a passionate and supportive team of restaurant managers, area managers and head office staff who are all committed to the brand and its mission to make a real impact
• Thorough training on our systems and procedures with ongoing coaching on restaurant performance management
• Sociable shift times as our earliest shifts start at 9am and our latest shifts end at 10.30pm
• Easy food preparation environment where you’ll be grease-free
• Competitive salary based on level of experience
  
  

About You

We’d love to meet you if have prior experience in restaurant management and are:

• A dedicated superstar: lead by example to inspire pursuit of excellence while proactively investing in team development to drive ongoing performance
• People oriented: provide exceptional customer service and positive team leadership through an enthusiastic, engaged attitude
• A great communicator: excellent interpersonal and communication skills
• Enjoy learning: apply yourself in a dynamic environment, embrace constructive feedback and seek to improve
• Motivated and committed: represent us with pride and strive for both personal & team excellence through attention to detail and ability to problem solve
  
  

Think this role is for you? Apply today!

How to apply: Click on the Apply Now button to apply through Zapid Hire.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Restaurants

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