Assistant Manager - Student Accommodation

JR United Kingdom; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as an Assistant Scheme Manager in Oxford, overseeing a vibrant 549-bed student accommodation scheme. This role involves supporting the Scheme Manager with administration, customer care, and business development. You will coordinate staff rotas, manage resident interactions, and promote the scheme at university events. Ideal for someone passionate about creating a supportive community, this full-time position offers a chance to make a real impact in student life. If you're organized, proactive, and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Experience in administration and customer care is essential.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Coordinate rotas for security and housekeeping teams.
• Provide support for residents and organize social events.
• Conduct property viewings and promote the accommodation scheme.

Skills

Administration

Customer Care

Business Development

Facilities Support

Social Media Management

Education

Bachelor's Degree

Job description

Social network you want to login/join with:

col-narrow-left

Client:

deverellsmith

Location:

oxfordshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Assistant Scheme Manager - Student Accommodation

Location: Oxford

Hours: Full-time, 40 hours per week Mon-Fri

Join a dynamic team managing a 549-bed student accommodation scheme in Oxford. As an Assistant Scheme Manager, you'll support the Scheme Manager in all aspects of running the site while taking ownership of specific responsibilities. This role is perfect for someone passionate about creating a vibrant and supportive community for residents.

Key Responsibilities:

• Administration:
• Coordinate rotas for security and housekeeping teams.
• Manage staff holidays, sickness logs, and financial records, including expenses and reconciliations.
• Handle purchase orders, invoices, and budget lines effectively.

• Customer Care:
• Provide front-desk and online support for residents and stakeholders.
• Offer guidance to residents on university life, financial concerns, and more.
• Organize social events and gather resident feedback to improve the experience.
• Manage and update social media channels.

• Business Development:
• Conduct property viewings and process bookings.
• Promote the scheme at university events and develop marketing strategies.

• Facilities Support:
• Report maintenance issues and liaise with contractors.
• Communicate with residents about scheduled works and room access.
• Maintain accurate records for servicing and maintenance.

• Additional Duties:
• Assist with inspections, summer maintenance, and deep cleans.
• Support resident move-ins and move-outs during peak periods.
• Help recruit, onboard, and develop new team members.