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Assistant Manager

iQ Student Accommodation

Leeds

On-site

GBP 22,000 - 30,000

Full time

8 days ago

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Job summary

As an Assistant Manager at a leading student accommodation provider, you will play a vital role in ensuring students have the best experience possible. You will manage administrative tasks, lead the team, and foster a welcoming environment. This position offers the chance for personal growth in a vibrant team and dynamic workplace.

Benefits

Great benefits

Supportive team environment

Career development opportunities

Qualifications

Experience in management, preferably in accommodation, hospitality, or similar fields.
Ability to resolve customer complaints effectively.
Strong organizational skills for managing administrative tasks.

Responsibilities

Support the creation of a positive experience for residents.
Assist in managing the team and assume responsibilities in absence of the Operations manager.
Ensure compliance with health and safety standards.

Skills

Communication

Leadership

Problem Solving

Education

Management Experience

Tools

Starez

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iQ Student Accommodation provided pay range

This range is provided by iQ Student Accommodation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Doing the right thing, even when nobody's watching? It's an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet.

Our site-based teams are bursting with independent thinkers and problem solvers who just love to make people's day.

Here's a bit about the role . .

Our Assistant Manager is responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ!

Being an Assistant Manager means making sure the students who stay with us always feel at home.

Key responsibilities:

Supporting the creation of a positive and memorable experience for residents
Completing administrative tasks including logging of maintenance requests, filing and preparing notices and working with our student management system - Starez
Handling and resolving customer complaints with a patient and understanding approach
Assisting with management of the team and deputising in the absence of the Operations manager
Ensuring compliance in line with health and safety standards

What makes a great iQer?

First and foremost, we're looking for an energetic leader who thrives in a 'get-stuff-done' kind of environment. You won't mind rolling your sleeves up, with bags of enthusiasm and great communication skills. You'll have some management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and potential.

In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment.

Ready to feel like you've got the best job ever? Apply Now!

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management
Industries
Accommodation and Food Services

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