Assistant Property Manager

Encore; London; On-site; GBP 27,000 - 30,000; Full time

Job summary

Join a vibrant team at a leading property management company as an Assistant Property Manager. You'll ensure top-notch service for residents while managing daily operations, maintenance, and financial reporting. This role offers growth opportunities and a supportive environment.

Benefits

Growth Opportunities

Competitive Salary

Great Team Environment

Qualifications

• Experience in customer service and contractor management is desirable.
• Property qualifications (e.g., IRPM Part 1) would be an advantage.

Responsibilities

• Be the first point of contact for residents, handling queries and issues.
• Keep property management system up-to-date and accurate.
• Liaise with contractors and manage maintenance works orders.

Skills

Customer Service

Multitasking

Communication

Education

Good Standard of Education

Tools

Qube

Microsoft Office

Job description

Join to apply for the Assistant Property Manager role at Encore

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Property Manager role at Encore

About Us:

At Encore, we believe property management should be anything but ordinary. We manage some of the UK’s top residential developments, and we’re passionate about building great communities where people love to live. Our team is vibrant, ambitious, and dedicated to making a difference. If you’re someone who loves problem-solving, thrives on variety, and enjoys working with people, we’d love to hear from you!

The Role:

As an Assistant Property Manager, you’ll be an essential part of our Estate Management team, ensuring our residents receive top-notch service while our properties run smoothly. You’ll handle everything from day-to-day communication with residents to overseeing maintenance issues and keeping our systems in order.

What You’ll Be Doing:

Customer Service Be the first point of contact for residents, handling queries, resolving issues, and keeping communication clear, friendly, and professional.

Data Management: Keep our property management system (Qube) fully up-to-date, ensuring all information is accurate and organised.

Maintenance Coordinator: When something needs fixing, you’re the one to make it happen. Liaise with contractors, manage works orders, and ensure everything is done on time and to a high standard.

Health & Safety: Ensure all health & safety legislation and company policies are strictly followed, keeping our estates safe and compliant.

Financial : Help manage budgets, issue purchase orders, and assist with financial reporting to ensure costs stay under control.

About You:

• You’re passionate about delivering excellent customer service and enjoy building relationships with residents and clients.
• You’re a natural multitasker, able to manage your time and juggle tasks efficiently.
• You’ve got experience with systems like databases (Qube knowledge is a bonus) and are confident using Microsoft Office.
• You communicate clearly and professionally—whether over the phone, in writing, or face-to-face.
• You’ve got experience working with contractors and managing reactive maintenance (if not, you’re ready to learn fast!).
  
  

What You’ll Bring:

• A positive, can-do attitude—you’re solutions-focused and ready to tackle any challenge.
• Attention to detail—you don’t miss a beat and ensure every task is completed to a high standard.
• A team-player mentality—you enjoy collaborating with others and contributing to the team’s success.
  
  

Qualifications & Experience:

• A good standard of education is essential.
• Property qualifications (e.g., IRPM Part 1) would be an advantage but not essential.
• Previous experience in customer service and contractor management is desirable.
  
  

Why Work with Us?:

• Great Team Environment: You’ll be part of a friendly, supportive team that works hard and has fun along the way.
• Growth Opportunities: We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.
• Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.
  
  

Please note this role will be working in our London office 4 days per week, with 1 day working from home.

The salary for this role is £27,000 - £30,000 p.a. depending on experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

Referrals increase your chances of interviewing at Encore by 2x

Get notified about new Assistant Property Manager jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 8 hours ago

London, England, United Kingdom 10 months ago

Greater London, England, United Kingdom 1 week ago

Assistant Property Manager - 20 Triton Street & 350 Euston Road

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Junior Property Manager - Residential PRS

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

Romford, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Ealing, England, United Kingdom 3 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

Commercial Property Manager - Central London

Property Manager - Student Accommodation

London, England, United Kingdom 9 hours ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

Battersea, England, United Kingdom 3 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 3 months ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

Kensington, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.