Assistant Manager - Storage Site | Customer Focus + Bonus

Pertemps Bond; High Wycombe; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Half-year bonus

Zusammenfassung

Pertemps Bond in High Wycombe is seeking an Assistant Manager to join a busy, friendly team at a storage site. You will deliver excellent customer service, handle bookings and payments, and support day-to-day operations.

You will upsell extras, manage customer records, conduct site tours, and help maintain tidy areas. Weekend shifts are required with a monthly weekend pattern and a potential half-yearly bonus if KPIs are met.

Qualifikationen

• Customer-focused with excellent communication skills.
• Confident with upselling and identifying sales opportunities.
• Organised and able to manage multiple tasks.
• Reliable, professional and well presented.
• Flexible to work the required shift pattern and one weekend per month.

Aufgaben

• Speaking to customers both over the phone and face-to-face, providing excellent customer service.
• Upselling add-ons and extras to existing customers, including packaging materials and additional storage space.
• Supporting the manager with smooth day to day running of the site
• Ensuring communal areas are kept tidy, clean and presentable for customers.
• Assisting with the opening and closing of the site.
• Processing new customer bookings, payments and account changes.
• Conducting site tours and explaining storage options and services to prospective customers.
• Maintaining accurate customer records and completing relevant admin duties.
• Building strong relationships with customers and encouraging repeat business.
• Providing general support to the Manager and wider team as required.
• Half yearly bonus when targets and KPI's are met.

Kenntnisse

Customer service

Upselling

Organised

Reliable

Teamwork

Jobbeschreibung

Pertemps Bond in High Wycombe is seeking an Assistant Manager to join a busy, friendly team at a storage site. You will deliver excellent customer service, handle bookings and payments, and support day-to-day operations.

You will upsell extras, manage customer records, conduct site tours, and help maintain tidy areas. Weekend shifts are required with a monthly weekend pattern and a potential half-yearly bonus if KPIs are met.