Assistant Manager

Pet Family Limited; Whetsted; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

35% staff discount on accessories, 25%

20% in Dogwood Salons

Bonus scheme for all team members

Training and development programmes

Uniform shirts and jumpers provided

Job summary

Pets Corner in Paddock Wood is looking for an Assistant Manager to lead daily operations and provide outstanding customer service while supporting a small team.

The role is part-time, 22 hours across four days, with responsibilities including opening/closing, stock control, promotions and merchandising, and staff development using our Pets Corner Curriculum.

The opportunity offers staff discounts, ongoing training, and a supportive family-run environment focused on growth and customer care.

Qualifications

• Experience in retail or customer service.
• Ability to lead and train staff.
• Willingness to learn and develop within the Pets Corner curriculum.

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products for customers
• Maximising sales and performance by identifying improvements
• Leading by example to motivate, train and develop your team
• Maintaining store and product presentation
• Keeping pricing, promotions and merchandising up to date
• Key holding responsibilities, opening and closing the store
• Maintaining accurate inventory and stock takes

Skills

Customer service

Team leadership

Motivation

Retail

Stock management

Job description

£12.87 per hour

Permanent

Part-time

Part time - 22 hours over any 4 days.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Paddock Wood.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.