Assistant Manager

Pet Family Limited; Crawley; Hybrid; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Staff discount 35%

Discount on food 25%

Discount at Dogwood Salons 20%

Training and development

Bonus scheme

Job summary

Pets Corner Crawley is seeking an Assistant Manager for the Squires store on a part-time basis. The role covers 30 hours over 5 days a week, with a focus on delivering outstanding customer service and leading a small team in a busy retail environment.

The position offers ongoing training, development opportunities, and a family‑run culture. You will be responsible for stock control, merchandising, and driving sales while upholding store standards.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to learn and grow knowledge in a busy store environment.

Responsibilities

• Deliver exceptional customer service and go the extra mile for customers.
• Recommending products or services to meet customer needs.
• Maximise sales and performance through improvements and merchandising.
• Lead and develop the team with a hands-on approach.
• Open/close the store and maintain inventory accuracy.

Skills

Team leadership

Customer service

Relationship building

Training and development

Initiative

Job description

£12.87 per hour

Permanent

Part-time

Part time - 30 hours over 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Crawley Squires.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.