Assistant Manager: Optical & Customer Care Leader

Specsavers; Shirley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary £27k per year

Bonus upon probation

Full-time 39h

Pension scheme auto-enrolment

Specsavers Perks

Job summary

Specsavers in Shirley is seeking an Assistant Manager to lead by example and deliver exceptional customer service in a busy optical store. You will drive service standards, help resolve challenges, and ensure a welcoming experience for every customer.

You’ll support store operations, mentor colleagues through coaching and training, and help progress your leadership career within a supportive team. This role offers full-time hours, excellent training, and opportunities to grow within Specsavers

Qualifications

• Previous optical experience is essential.

Responsibilities

• Lead by example to deliver outstanding customer service.
• Lead store operations and coach teammates.
• Develop staff to progress their careers.

Skills

Optical experience

Leadership

Customer service

Job description

Specsavers in Shirley is seeking an Assistant Manager to lead by example and deliver exceptional customer service in a busy optical store. You will drive service standards, help resolve challenges, and ensure a welcoming experience for every customer.

You’ll support store operations, mentor colleagues through coaching and training, and help progress your leadership career within a supportive team. This role offers full-time hours, excellent training, and opportunities to grow within Specsavers