Optical Assistant — Customer-Focused Optics Expert

Specsavers; Sidcup; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary £27k

Store bonus

Pension scheme

Specsavers Perks

WeCare

Headspace

Eyecare discounts

Birthday day off

Family leave

Sick pay

Job summary

Specsavers Sidcup is seeking an Optical Assistant to be the friendly face in-store, delivering outstanding customer service and supporting the optics team. You will bring enthusiasm for the Specsavers brand and help customers choose eyewear while embracing our service standards.

The role is full-time in a busy store, with training and development opportunities and a range of store benefits and discounts. Prior optical exposure is valued but training will be provided in-store.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology terminology.
• Basic knowledge of optical products and services.

Responsibilities

• Provide friendly in-store service to customers.
• Assist customers with eyewear selection and fittings.
• Support day-to-day store operations and teamwork in a busy optical environment.

Skills

Customer service

Optical experience

Job description

Specsavers Sidcup is seeking an Optical Assistant to be the friendly face in-store, delivering outstanding customer service and supporting the optics team. You will bring enthusiasm for the Specsavers brand and help customers choose eyewear while embracing our service standards.

The role is full-time in a busy store, with training and development opportunities and a range of store benefits and discounts. Prior optical exposure is valued but training will be provided in-store.