Assistant Manager *New Centre Opening*

Hollywood Bowl Group Plc; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Hollywood Bowl Group as an Assistant Manager, where you'll lead a team to enhance customer experiences in a fun environment. With a focus on coaching and operational management, this role offers a competitive salary, bonuses, and numerous employee benefits, including discounts and a supportive work culture.

Benefits

40-hour contract with additional pay for extra shifts

50% off food when working

28 days holiday plus additional days with service

Access to Centre Manager in Training programme

Free monthly game vouchers

30% discount on food and drink for you and friends

Support through Team Member Support Programme

Enhanced leave benefits for maternity, paternity, adoption

Qualifications

• Management experience in leisure, hospitality, or retail.
• Passion for customer service.
• Experience in inspiring and developing large teams.

Responsibilities

• Coaching and mentoring staff.
• Managing front-of-house operations.
• Supporting the General Manager in achieving centre goals.

Skills

Customer Service

Team Management

Leadership

Job description

1 day ago Be among the first 25 applicants

About The Role

Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you seeking a business that is financially stable with exciting growth plans? If so, look no further!

The Why...

Join Hollywood Bowl Group as an Assistant Manager. In return, you'll get:

• The opportunity to earn an extra £1 per hour, paid monthly, through our bonus scheme
• The chance to earn a centre outperformance bonus
• A 40-hour contract plus additional pay for extra shifts
• 50% off food when working
• Optional pension plan
• 28 days holiday plus additional days with service
• Access to our Centre Manager in Training programme and apprenticeships
• Free monthly game vouchers
• 30% discount on food and drink for you and up to five friends
• Support through our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
• Opportunity to join our healthcare cash plan
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced leave benefits for maternity, paternity, adoption, and shared parental leave

The What...

As an Assistant Manager, you'll undergo a thorough induction and training across all centre areas, including lanes, bar, diner, and amusements. You'll support the effective operation of the centre, fostering fun and positivity, and enhancing the customer experience.

Your responsibilities include coaching and mentoring staff, managing front-of-house operations, and supporting the General Manager in achieving centre goals and financial targets. Ensuring high standards and a safe, enjoyable environment for customers is paramount.

To Be Successful You Will Have

• Management experience, preferably in leisure, hospitality, or retail
• A passion for customer service
• Experience in inspiring and developing large teams
• Willingness to work nights and weekends
• A drive for success

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition. Since our listing on the stock market in 2016, we've expanded to 74 UK centres and 13 in Canada, operating under various brands. We value diversity and inclusion, committed to equal opportunities and creating a supportive work environment.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and IT
• Industry: Entertainment Providers