Assistant Manager McDonald's

TN United Kingdom; Alfreton CP; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant brand in the UK is offering an accelerated training program for aspiring leaders. This program leads to a 2nd Assistant Manager role, providing hands-on experience in various operational areas. Candidates will develop leadership skills and collaborate with teams to enhance customer experiences, all while enjoying a comprehensive benefits package.

Benefits

Holiday pay

Service awards

Pension scheme enrollment

Private healthcare

Meal allowances

Employee discounts

Qualifications

• Leadership experience within or outside the sector.
• Proactive learning attitude and motivation.
• Ability to adapt to changing business needs.

Responsibilities

• Lead and coach the team, providing feedback and development opportunities.
• Collaborate with management to improve sales and profitability.
• Analyze business trends impacting restaurant operations.

Skills

Leadership

Adaptability

Team Collaboration

Customer-focused behaviors

Education

Graduate

Job description

Social network you want to login/join with:

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants daily in more than 100 countries. The UK & Ireland market is one of our most successful, serving an average of 4 million people a day. Operating in the UK since 1974, the business continues to grow with over 1,400 restaurants and 140,000 employees. We are a people-centric business, committed to being the most inclusive brand worldwide by building diverse teams that create delicious, feel-good moments accessible to everyone.

The Role

This accelerated training program is designed as the first step towards leading and inspiring teams within our restaurants. Upon completing initial training, you will be promoted to a 2nd Assistant Manager role, becoming a vital part of our management support system. Your journey could then advance to 1st Assistant, Business Manager, and beyond.

Over nine months, you will learn how our values influence our business operations. Hands-on experience across kitchens, service areas, customer zones, and drive-thru will empower you to make a significant impact during each part of the day.

We aim for our customers and team members to feel valued and appreciated at all times. As you gain momentum and responsibility, managing shifts and key systems, your passion for doing right by our people and customers will inspire you to run your own successful business!

What will be expected of me after initial training?

• Model customer-focused behaviors
• Act with integrity and honesty, aligned with McDonald's values
• Lead by coaching the team and providing feedback and development opportunities
• Guide the team towards a shared understanding and vision of excellent customer experience
• Collaborate with the management team to implement strategies for sales and profitability improvement
• Analyze trends impacting the business both inside and outside the restaurant

Team Collaboration

You will work alongside crew members, crew trainers, customer care teams, and managers at all levels who will support your learning journey.

Required Background

• This fast-paced program welcomes individuals with leadership experience, both within and outside the sector, as well as graduates.
• You should inspire and motivate others with your ambition and proactive learning attitude. Your energy and determination will be key to team success.
• Adaptability and willingness to embrace change are essential, as McDonald's teams are accustomed to evolving business and customer needs.

Benefits

Our benefits package includes holiday pay, service awards, pension scheme enrollment, private healthcare, meal allowances, employee discounts on high street and online brands, and much more.