Assistant Manager — Luxury Fashion Retail

Crew Clothing Company; Bath; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Comprehensive professional development

Empowering work environment

Job summary

Crew Clothing Company in Bath is seeking an Assistant Manager for a full-time role (37.5 hours per week) to drive sales, KPI performance and team development while maintaining exceptional visual merchandising and creating a memorable shopping experience for customers.

The role focuses on recruiting, motivating the team, delivering excellent customer service, and working with multi-channel options to ensure customer satisfaction.

Qualifications

• Customer service focused.
• Excellent communication skills.
• Previous experience in retail.
• Comfort with IT tools.
• Experience in luxury fashion brand is desirable.

Responsibilities

• Achieves sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product including features and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service focused

Good communication skills

Experience in retail

Good IT skills

Luxury fashion brand experience

Job description

Crew Clothing Company in Bath is seeking an Assistant Manager for a full-time role (37.5 hours per week) to drive sales, KPI performance and team development while maintaining exceptional visual merchandising and creating a memorable shopping experience for customers.

The role focuses on recruiting, motivating the team, delivering excellent customer service, and working with multi-channel options to ensure customer satisfaction.