Luxury Retail Assistant Manager

Crew Clothing Cotswolds; Tewkesbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Rewarding referral program

Comprehensive professional development

Empowering work environment

Job summary

Crew Clothing Cotswolds seeks an Assistant Manager to support the store manager in delivering strong sales, coaching the team and maintaining premium customer service. You will drive KPI-focused improvements, lead by example in visual merchandising, and cultivate a welcoming shopping experience across our range.

The role is full time, 37.5 hours per week, with opportunities for development in a brand dedicated to timeless British style and exceptional customer care.

Qualifications

• Customer service focused.
• Strong communication skills.
• Experience in retail.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service focused

Good communication skills

Experience in retail

Tools

Good IT skills

Luxury fashion brand experience

Job description

Crew Clothing Cotswolds seeks an Assistant Manager to support the store manager in delivering strong sales, coaching the team and maintaining premium customer service. You will drive KPI-focused improvements, lead by example in visual merchandising, and cultivate a welcoming shopping experience across our range.

The role is full time, 37.5 hours per week, with opportunities for development in a brand dedicated to timeless British style and exceptional customer care.