Assistant Manager — Luxury Fashion Retail Leader

Crew Clothing Company; England; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Comprehensive professional development

Empowering work environment

Job summary

Crew Clothing Company in Westfields is seeking an Assistant Manager to support the store manager in driving sales and delivering exceptional customer service in a premium fashion environment.

The role focuses on developing the team, maintaining visual merchandising standards and achieving KPI targets, while providing a welcoming shopping experience. Full-time, 37.5 hours per week, with opportunities for training and progression.

Qualifications

• Must have strong customer service focus.
• Excellent communication skills.
• Experience working in retail.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate information about product features, benefits and stock availability.
• Promote multi-channel shopping options to maximize customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions accurately and in line with guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Communication skills

Retail experience

Tools

IT skills

Job description

Crew Clothing Company in Westfields is seeking an Assistant Manager to support the store manager in driving sales and delivering exceptional customer service in a premium fashion environment.

The role focuses on developing the team, maintaining visual merchandising standards and achieving KPI targets, while providing a welcoming shopping experience. Full-time, 37.5 hours per week, with opportunities for training and progression.