Assistant Manager - Live In

TN United Kingdom; Seahouses; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks an Assistant Manager to support the General Manager in delivering exceptional hospitality. This role is pivotal in creating a welcoming environment for guests and staff alike. You will lead a dedicated team, manage daily operations, and ensure the Inn feels like a home away from home. With a focus on customer service and team motivation, you'll thrive in a fast-paced setting while enjoying perks like colleague accommodation and discounts. If you have a passion for the hospitality industry and a knack for leadership, this position is perfect for you.

Benefits

Extra paid holiday for birthdays

50% off food at any of our Inns

Confidential support through Employee Assistance Programme

Discounted room bookings

Tronc (tips)

Opportunity for personal development through Lead-Inn program

Qualifications

• Strong background in food and hospitality is essential.
• Ability to inspire and motivate a team effectively.

Responsibilities

• Support the General Manager in daily operations.
• Lead a team to deliver company standards and hospitality.
• Manage shift operations and conduct administrative tasks.

Skills

Customer Service

Team Leadership

Food and Hospitality Management

Operational Management

Education

Experience in Hospitality

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (…that’s tips to me and you).
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. Situated overlooking the harbour in the charming fishing village of Seahouses, it offers stunning views and an unbeatable coastal setting. With plenty to explore, including boat trips to the Farne Islands, scenic beach walks, and more, it’s the perfect base to immerse yourself in the beauty of the area.

You’ll Fit Right Inn

As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.

In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.

If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn…

This role encourages our assistant managers to lead, mentor, and create impactful results for the team. Watch Terry’s video to learn more about our management roles: here.

This role comes with the added benefit of colleague accommodation - click the link to learn more: here.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 02/04/2025 by TN United Kingdom