Assistant Manager: Lead Teams, Elevate Guest Experiences

Metro Pub Co - Bra_302; Cambourne; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts

Employee assistance program

Career progression across brands

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Metro Pub Co - Bra_302 is seeking an Assistant Manager to help run a busy pub with energy and leadership. You’ll support the General Manager, lead the team, and ensure customers have a great experience.

You’ll champion brand standards, manage safety and allergen controls, and coach staff through busy shifts. Strong English communication and people skills are essential to excel in this hands-on role. We offer a competitive salary, pension, career progression across brands, and staff discounts.

Qualifications

• Customer service excellence and leadership experience.
• Clear communication and ability to train and develop others.
• Strong English—spoken and written—to perform safely and manage allergen controls.
• Ability to remain calm and adapt during busy shifts.

Responsibilities

• Support the General Manager in daily operation and in their absence.
• Lead the team to deliver exceptional customer experiences.
• Act as a role model for training and development.
• Uphold brand standards and ensure customer and team safety.

Skills

Customer service

Leadership

Communication

Team motivation

Attention to detail

Allergen awareness

Job description

Metro Pub Co - Bra_302 is seeking an Assistant Manager to help run a busy pub with energy and leadership. You’ll support the General Manager, lead the team, and ensure customers have a great experience.

You’ll champion brand standards, manage safety and allergen controls, and coach staff through busy shifts. Strong English communication and people skills are essential to excel in this hands-on role. We offer a competitive salary, pension, career progression across brands, and staff discounts.