Assistant Manager — Lead Teams, Elevate Pub Experience

Greene King; Rogate; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension contribution

Employee discounts (33% on brands)

Family discounts (15% on brands)

Free employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

Refer a friend bonus up to £1,500

Wagestream - access wage before payday

Retail discounts up to 30%

Job summary

Greene King is seeking an Assistant Manager for one of its pubs in the UK. You will join the management team, lead a busy shift, and ensure customers have a great time. You will support the General Manager in daily operations and help develop the team to deliver excellent service.

The role requires strong leadership, customer focus, and the ability to uphold brand standards while maintaining safety and allergen controls across all activities.

Qualifications

• Passion for delivering amazing experiences for customers.
• Strong communication and leadership skills to bring out the best in the team.
• Ability to think on your feet and adapt during busy shifts.
• High standards and attention to detail across all duties.
• Proficiency in spoken and written English to perform role safely.

Responsibilities

• Support the General Manager in day-to-day running of the business and lead in their absence.
• Lead the team to deliver amazing customer experiences and uphold brand standards.
• Train and develop team members to improve performance and service levels.
• Champion customer and team safety and ensure allergen controls are understood and followed.

Skills

Customer service

Leadership

Communication

People skills

Job description

Greene King is seeking an Assistant Manager for one of its pubs in the UK. You will join the management team, lead a busy shift, and ensure customers have a great time. You will support the General Manager in daily operations and help develop the team to deliver excellent service.

The role requires strong leadership, customer focus, and the ability to uphold brand standards while maintaining safety and allergen controls across all activities.