Assistant Manager — Lead Team, Flexible Hours, Great Perks

EG Group; Bathgate; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

EG Cares Benefits & Rewards Platform

30% Starbucks discount on food, drinks

Quarterly Bonus Incentive

Free beverage on every shift

24/7 Virtual GP & Wellbeing Service

Employee Assistance Programme

Recognition rewards and work anniverss

Career progression opportunities and e

Job summary

Starbucks in Whitburn (EH47 0TB) is seeking an Assistant Manager to lead a high-performing team and support the Store Manager in daily operations, ensuring exceptional customer experiences and targets are met.

You will oversee beverages, store standards, and a welcoming environment while coaching and developing team members, driving rota planning, promotions, and waste reduction. The role offers progression opportunities within a fast-paced retail setting.

Qualifications

• Previous management experience is preferred, but not essential.
• Experience leading or supervising a team within hospitality, retail, or a customer-focused environment.
• A confident and approachable leader who can motivate, coach, and bring out the best in others.
• Strong communication and organisational skills with the ability to manage competing priorities.
• A proactive mindset and confidence to make decisions in a fast-paced environment.
• Someone ready to take the next step and build a successful career with Starbucks.

Responsibilities

• Lead and support the team by acting as second-in-command, delegating tasks, creating a positive working environment, and helping colleagues feel welcomed, supported, and set up for success.
• Coach, develop, and inspire team members through regular guidance, feedback, and mentoring to help individuals grow and perform at their best.
• Drive operational success by supporting rota planning in line with budgets and labour targets while encouraging the team to maximise promotions and enhance the customer experience.
• Recognise and celebrate success by creating an engaging environment where individual and team achievements are acknowledged and rewarded.
• Take ownership of store operations in the Store Manager’s absence, ensuring smooth day-to-day performance and maintaining Starbucks standards across all areas of the business.
• Deliver commercial results by managing stock, overseeing inventory control and reporting, and identifying opportunities to improve efficiency and minimise waste.
• Maintain exceptional store standards by ensuring merchandising, availability, presentation, and food safety requirements are consistently achieved.
• Champion safety and compliance by ensuring Health & Safety, Food Safety, hygiene, and cash handling procedures are followed to the highest standards.

Skills

Leadership

Team motivation

Communication skills

Organisational skills

Job description

Starbucks in Whitburn (EH47 0TB) is seeking an Assistant Manager to lead a high-performing team and support the Store Manager in daily operations, ensuring exceptional customer experiences and targets are met.

You will oversee beverages, store standards, and a welcoming environment while coaching and developing team members, driving rota planning, promotions, and waste reduction. The role offers progression opportunities within a fast-paced retail setting.