Assistant Manager: Lead Team, Boost Ops (Flexible Hours)

EG Group; Dumbarton; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

EG Cares Benefits

Starbucks discount

Quarterly bonus

Job summary

Starbucks in Dumbarton is seeking an Assistant Manager to lead a high-performing team and deliver exceptional customer experiences while supporting daily store operations in the Store Manager’s absence. You will coach staff, manage routines, and ensure standards are met in a fast-paced retail environment.

This role offers flexible shifts designed around your availability with minimum hours per week and a comprehensive benefits platform, including a 30% Starbucks discount and bonus incentives.

Qualifications

• Experience managing a team in hospitality, retail, or customer-focused environments.
• Willingness to lead and coach others.
• Strong communication and prioritisation skills.

Responsibilities

• Lead and support the team as second-in-command, delegating tasks, and fostering a welcoming environment.
• Coach and inspire team through guidance and mentoring to help individuals grow and perform at their best.
• Drive operational success by supporting rota planning in line with budgets and labour targets.
• Recognise and celebrate success by creating an engaging environment where achievements are acknowledged.
• Take ownership of store operations in the Store Manager’s absence, ensuring smooth day-to-day performance.
• Deliver commercial results by managing stock, inventory control and reporting to improve efficiency.
• Maintain exceptional store standards by ensuring merchandising, availability, presentation, and food safety.
• Champion safety and compliance by following Health & Safety, Food Safety, hygiene, and cash handling procedures.

Skills

Leadership

Customer service

Communication

Team motivation

Organisational skills

Job description

Starbucks in Dumbarton is seeking an Assistant Manager to lead a high-performing team and deliver exceptional customer experiences while supporting daily store operations in the Store Manager’s absence. You will coach staff, manage routines, and ensure standards are met in a fast-paced retail environment.

This role offers flexible shifts designed around your availability with minimum hours per week and a comprehensive benefits platform, including a 30% Starbucks discount and bonus incentives.