Assistant Manager: Lead Shifts, Grow People, Drive Service

Nando's; Thatcham; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Free PERi-PERi meal

Nandoca discount 40%

PERi+</n>discount platform

Development programmes for leaders

Three-month training plan

Wellbeing support

Job summary

Nando's Maidenhead is seeking an Assistant Manager who can lead with energy and care for guests and team members. You will drive a high-performing team, oversee shift operations, and ensure exceptional customer service across Eat-in, Takeaway, and Delivery channels.

A passion for people and a track record in running smooth shifts will help you thrive in a fast-paced restaurant environment. You will be supported by a structured training plan and development programmes designed to build leadership

Qualifications

• Experience in leading a team and delivering great customer experiences.
• Ability to manage fast-paced shifts and drive operational excellence.
• Strong communication and coaching skills to develop the team.
• Comfort with planning, scheduling, and on-shift decision making.

Responsibilities

• Lead and motivate the team to deliver legendary customer service.
• Run smooth shifts and maintain high standards of food quality and service.
• Own the customer journey on shift across Eat-in, Delivery, and collection.
• Monitor performance, drive sales, and control costs in real time.
• Support training and development through a structured 3-month plan.

Skills

People leadership

Customer service

Shift management

Operations

Job description

Nando's Maidenhead is seeking an Assistant Manager who can lead with energy and care for guests and team members. You will drive a high-performing team, oversee shift operations, and ensure exceptional customer service across Eat-in, Takeaway, and Delivery channels.

A passion for people and a track record in running smooth shifts will help you thrive in a fast-paced restaurant environment. You will be supported by a structured training plan and development programmes designed to build leadership