Shift Leader & People Champion: Drive Service Excellence

Nando's UK & IRE; Maidenhead; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Free PERi-PERi meal

Nandoca discount

PERi+ discount platform

Career development programmes

Three-month training plan

WeCare wellbeing support

Sabbatical every 5 years

Travel experiences

Refer a friend bonus

Performance bonus scheme

Pension scheme UK

Job summary

Nando's UK & IRE is seeking an Assistant Manager in Maidenhead to lead daily shifts, deliver legendary customer service and drive operational excellence. You’ll inspire a high-performing team, plan rosters, manage guest experience and ensure smooth service across Eat-in, Collection and Delivery.

You'll follow a structured training plan from day one, benefit from well-being support and perks, and have real scope for career growth within a values-driven brand.

Qualifications

• Experience leading a team on fast-paced shifts.
• Passion for delivering legendary customer service.
• Ability to plan and schedule effectively.
• Willingness to participate in training and development.

Responsibilities

• Oversee daily shifts and ensure smooth execution.
• Drive sales and manage costs on shift.
• Support onboarding and development of teammates.
• Uphold Nando's service standards across Eat-in, Collection, and Delivery.

Job description

Nando's UK & IRE is seeking an Assistant Manager in Maidenhead to lead daily shifts, deliver legendary customer service and drive operational excellence. You’ll inspire a high-performing team, plan rosters, manage guest experience and ensure smooth service across Eat-in, Collection and Delivery.

You'll follow a structured training plan from day one, benefit from well-being support and perks, and have real scope for career growth within a values-driven brand.