Assistant Manager — Lead Shifts, Inspire Team & Service

Nando'S; Rushden; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Free meal

Discount for you and up to 5 friends

PERi+ platform benefits

Career development programs

Sabbatical every 5 years

Wellbeing support

Travel experiences

Refer a friend bonus

Performance bonus

Pension scheme

Job summary

Nando's in the United Kingdom is seeking an Assistant Manager who can lead with passion, deliver legendary customer service, and run smooth shifts. You’ll train and support a high-performing team, ensuring every shift delivers the famous Nando's experience.

As a catalyst for growth, you’ll plan rosters, drive sales, and manage costs while developing future leaders. A three-month training plan starts day one, with wellbeing support, sabbatical opportunities, and plenty of chances to progress.

Qualifications

• Experience leading a team in a fast-paced restaurant.
• Ability to plan shifts and schedule staff effectively.
• Proven track record in delivering great customer experiences.
• Willingness to grow and take on new challenges.
• Ability to identify and nurture talent.
• Own the customer journey across Eat-in, Collect and Delivery.

Responsibilities

• Own the customer journey on shift across Eat-in, Collect and Delivery.
• Motivate, engage and inspire the team on every shift.
• Plan shifts, schedule staff, and place the right people at the right time.
• Drive sales and control costs using real-time insights.
• Develop and grow talent within the team.

Skills

Leadership

Customer service

Team management

Shift planning

Job description

Nando's in the United Kingdom is seeking an Assistant Manager who can lead with passion, deliver legendary customer service, and run smooth shifts. You’ll train and support a high-performing team, ensuring every shift delivers the famous Nando's experience.

As a catalyst for growth, you’ll plan rosters, drive sales, and manage costs while developing future leaders. A three-month training plan starts day one, with wellbeing support, sabbatical opportunities, and plenty of chances to progress.