Assistant Manager: Lead Service & Team Growth

Zanna Group; Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Share of service charge

Training and progression opportunities

Employee assistance programme

Staff social events

Staff referral scheme

50% off food

Free staff meals

Job summary

Department Bonded in Manchester is seeking an Assistant Manager to support the General Manager in running the venue’s day‑to‑day operations. You will lead staff, uphold service standards and ensure efficient site management, including health and safety compliance.

You will bring at least 1 year in a similar role, solid F&B knowledge, and strong leadership to foster a calm, high‑quality guest experience at a busy city centre location.

Qualifications

• Minimum of 1 year in a similar hospitality role, with emphasis on quality and consistency.
• Solid understanding of food and beverage trends and services.
• Familiarity with back‑of‑house systems and financial awareness.
• Proven leadership abilities and ability to develop and mentor others.
• Commitment to health, safety and cost control in a busy venue.

Responsibilities

• Assist General Manager in daily operations and staff management.
• Maintain high product and service standards to ensure customer experience.
• Oversee premises, housekeeping and health and safety compliance.

Skills

Staff leadership

Cost control

Back‑of‑house systems

Attention to detail

Team delegation

Operational planning

Tools

POS systems

Back‑of‑house software

Job description

Department Bonded in Manchester is seeking an Assistant Manager to support the General Manager in running the venue’s day‑to‑day operations. You will lead staff, uphold service standards and ensure efficient site management, including health and safety compliance.

You will bring at least 1 year in a similar role, solid F&B knowledge, and strong leadership to foster a calm, high‑quality guest experience at a busy city centre location.