Assistant Manager: Lead Guest Experience & Team Growth

Mitchells & Butlers PLC; Pennington; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

28 days holiday

Discount across brands

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC's Ship Inn is seeking an enthusiastic Assistant Manager to support the General Manager in daily operations and to lead the team in delivering outstanding guest experiences. You will mentor colleagues, uphold service standards, and drive team performance in a busy hospitality setting.

Join Premium Country Pubs and benefit from progression opportunities, generous staff discounts across brands, a pension, 28 days of holiday, and additional benefits as part of a supportive

Qualifications

• Experience in managing hospitality teams and operations.
• Strong communication and people-management能力.
• Ability to coach, mentor and develop team members toward excellence.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire staff to deliver excellent guest service.
• Be the role model and guide development within the team.
• Lead the team to create memorable moments that WOW our guests.

Skills

Management experience

Communication skills

Team leadership

Job description

Mitchells & Butlers PLC's Ship Inn is seeking an enthusiastic Assistant Manager to support the General Manager in daily operations and to lead the team in delivering outstanding guest experiences. You will mentor colleagues, uphold service standards, and drive team performance in a busy hospitality setting.

Join Premium Country Pubs and benefit from progression opportunities, generous staff discounts across brands, a pension, 28 days of holiday, and additional benefits as part of a supportive