Assistant Manager — Lead Teams, WOW Guests, Great Perks

MITCHELLS & BUTLERS PLC; Aston Clinton; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Amazing progression opportunities

33% discount across all brands

20% discount for up to 5 friends and+

Job summary

Mitchells & Butler PLC, Firecrest, is seeking an Assistant Manager to support the General Manager in daily operations and lead the team to deliver outstanding hospitality. You will mentor staff, uphold brand standards and ensure an exceptional guest experience across all shifts.

You will role-model development within the team, drive guest satisfaction and work with the GM to optimise service, efficiency and team morale in a welcoming rural pub environment.

Qualifications

• Experience leading a team in a busy hospitality setting.
• Proven ability to train, coach and motivate staff.
• Strong communication and guest service skills.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver excellent food, drink and service.
• Act as Duty Manager when the GM is unavailable.
• Lead the team to create memorable guest experiences.

Skills

Management experience

Team leadership

Guest service focus

Job description

Mitchells & Butler PLC, Firecrest, is seeking an Assistant Manager to support the General Manager in daily operations and lead the team to deliver outstanding hospitality. You will mentor staff, uphold brand standards and ensure an exceptional guest experience across all shifts.

You will role-model development within the team, drive guest satisfaction and work with the GM to optimise service, efficiency and team morale in a welcoming rural pub environment.