Assistant Manager: Lead Guest Experience & Team Growth

Starting Gate; Greater London; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Progression opportunities

33% discount across brands

20% discount for up to 5 friends and/或

Gym membership discounts

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Starting Gate, part of Castle Pubs, is seeking an Assistant Manager to support the General Manager in leading the team and delivering an exceptional guest experience. You will mentor staff to be their best and help drive a welcoming, high-energy environment.

Join Mitchells & Butlers' family for progression, staff discounts, pension, holidays and other benefits, with a focus on fostering a great team and guest satisfaction across our pubs.

Qualifications

• Experience in hospitality management and staff development.
• Ability to train and inspire team to deliver food, drink and service."
• Strong communication and leadership skills.

Responsibilities

• Support the General Manager in day-to-day running of the business.
• Train and inspire the team to deliver food, drink and service to a high standard.
• Act as role model and guide development within the team.
• Lead the team to create moments that WOW guests and drive repeat visits.

Skills

Management experience

Team leadership

Guest experience

Job description

Starting Gate, part of Castle Pubs, is seeking an Assistant Manager to support the General Manager in leading the team and delivering an exceptional guest experience. You will mentor staff to be their best and help drive a welcoming, high-energy environment.

Join Mitchells & Butlers' family for progression, staff discounts, pension, holidays and other benefits, with a focus on fostering a great team and guest satisfaction across our pubs.