Assistant Manager: Lead Guest Experience & Team Growth

Miller & Carter; Metropolitan Borough of Solihull; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career progression

Brand discounts

Friends & family discount

Gym membership discounts

Team socials

Pension & holidays

Employee helpline

Job summary

As Assistant Manager at Miller & Carter Solihull, you will support the General Manager in daily operations and contribute to delivering a superb guest experience. You will mentor and energise your team to achieve service excellence while maintaining high standards across food and drinks.

You'll lead by example, drive staff development and foster a positive, collaborative kitchen and front-of-house. This full-time role offers strong progression opportunities within our steakhouse brand.

Qualifications

• Experience in hospitality management.
• Ability to train and mentor staff.
• Proven leadership and team development.
• Strong communication and guest service focus.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver outstanding food, drink and service.
• Be a role model and guide development within the team.
• Lead the team to WOW guests and encourage repeat visits.

Skills

Management experience

Team leadership

Communication skills

Guest service focus

Job description

As Assistant Manager at Miller & Carter Solihull, you will support the General Manager in daily operations and contribute to delivering a superb guest experience. You will mentor and energise your team to achieve service excellence while maintaining high standards across food and drinks.

You'll lead by example, drive staff development and foster a positive, collaborative kitchen and front-of-house. This full-time role offers strong progression opportunities within our steakhouse brand.