Assistant Manager — Lead, Inspire Guests (Steak School)

Mitchells & Butlers plc; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Career progression

Brand staff discounts

Gym discounts

Share schemes

Holiday entitlement

Pension

Employee helpline

Team socials

Job summary

Miller & Carter in Solihull is seeking an Assistant Manager to support the General Manager in daily operations and staff leadership. You will mentor the team, uphold high standards of guest service, and step in as Duty Manager when needed.

Join a brand known for expert steak, with progression opportunities, staff discounts, pension and holiday benefits. Be part of a supportive team that values development and guest satisfaction.

Qualifications

• Experience in management; lead by example and coach teams.
• Strong communication to train and motivate staff.
• Customer-focused mindset to ensure Guest satisfaction.

Responsibilities

• Support the General Manager in day-to-day operations.
• Act as Duty Manager when the GM is unavailable.
• Train and inspire the team to deliver great food, drink and service.
• Lead development within the team and mentor junior staff.
• Ensure moments that WOW guests and drive repeat visits.

Skills

Management experience

Team leadership

Customer service orientation

Communication skills

Training & mentoring

Job description

Miller & Carter in Solihull is seeking an Assistant Manager to support the General Manager in daily operations and staff leadership. You will mentor the team, uphold high standards of guest service, and step in as Duty Manager when needed.

Join a brand known for expert steak, with progression opportunities, staff discounts, pension and holiday benefits. Be part of a supportive team that values development and guest satisfaction.