Assistant Manager — Lead Guest Experience & Team

Mitchells & Butlers PLC; East Midlands; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Amazing progression opportunities

33% staff discount across all brands

20% discount for up to 5 friends and a

Gym membership discounts

Team socials

Pension

28 days paid holiday

Staff free shares

Employee helpline

Job summary

Mitchells & Butlers PLC, recruiting for an Assistant Manager at Ember Inns/Hollybrook, is investing in people development and guest excellence. The role supports the General Manager, mentors the team, and drives service standards to create memorable visits.

The position emphasizes leadership, training, and role modeling to elevate the team and ensure guests feel welcome in a warm pub environment.

Responsibilities

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Skills

Management experience

Team leadership

Communication skills

Guest service focus

Job description

Mitchells & Butlers PLC, recruiting for an Assistant Manager at Ember Inns/Hollybrook, is investing in people development and guest excellence. The role supports the General Manager, mentors the team, and drives service standards to create memorable visits.

The position emphasizes leadership, training, and role modeling to elevate the team and ensure guests feel welcome in a warm pub environment.