Assistant Manager — Lead & Develop Teams, Guest Moments

Plough Inn Eynsford; Eynsford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts across brands

Friends & family discounts

Gym membership discounts

Team socials

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

The Plough Inn Eynsford, part of Premium Country Pubs, is seeking an Assistant Manager to support the General Manager in day-to-day operations, lead the team and ensure exceptional guest experiences.

You'll mentor team members, train staff, and model service excellence, driving revenue and guest satisfaction while upholding brand standards across the venue.

The role offers progression opportunities, staff discounts, pension and holidays, with a competitive salary and supportive work environment.

Qualifications

• Experience in hospitality management and leading a team.
• Strong communication and guest service focus.
• Ability to train and develop staff to deliver excellent guest experience.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink, and service to be proud of.
• Act as Duty Manager in the absence of the General Manager.
• Lead the team to deliver moments that WOW our guest and keep them coming back.

Skills

Management experience

Team leadership

Guest service focus

Communication skills

Job description

The Plough Inn Eynsford, part of Premium Country Pubs, is seeking an Assistant Manager to support the General Manager in day-to-day operations, lead the team and ensure exceptional guest experiences.

You'll mentor team members, train staff, and model service excellence, driving revenue and guest satisfaction while upholding brand standards across the venue.

The role offers progression opportunities, staff discounts, pension and holidays, with a competitive salary and supportive work environment.