Shift Supervisor: Lead Guests & Train a Winning Team

Plough Inn Eynsford; Eynsford; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across brands

20% discount for friends & family

Wagestream

28 days holiday

Free shares

Employee helpline

Team socials

High-street discounts

Pension

Job summary

Plough Inn Eynsford is seeking a Shift Supervisor to welcome guests and lead a small team with a passion for service. The role focuses on friendly hosting, maintaining standards, and training colleagues to keep guests returning.

The company promotes premium dining experiences across Mitchells & Butlers brands, offering flexible shifts, staff discounts, pension, and holiday entitlement. You will be supported by a friendly team in a busy pub environment.

Qualifications

• Experience in hospitality and guest-facing roles.
• Ability to train and develop team members.
• Proven customer service excellence.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Staff training

Cash handling

Job description

Plough Inn Eynsford is seeking a Shift Supervisor to welcome guests and lead a small team with a passion for service. The role focuses on friendly hosting, maintaining standards, and training colleagues to keep guests returning.

The company promotes premium dining experiences across Mitchells & Butlers brands, offering flexible shifts, staff discounts, pension, and holiday entitlement. You will be supported by a friendly team in a busy pub environment.