Assistant Manager: Lead Coffee Team & Service

Caffe Nero; Little London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free drinks on shift

Food/drink discounts off shift

Refer a Friend scheme

Benefits platform

Nero 90 incentive

Job summary

Caffè Nero is looking for an Assistant Manager to support the Store Manager with training, coaching and running a busy cafe in Little London. You will lead a small team, drive standards, and deliver the signature 1-2-1 service to every customer.

You will ensure safe, clean back-of-house and front-of-house operations, contribute to achieving targets, and flourish in a people-focused role with excellent development opportunities. Starter rate is £12.91 per hour, rising to £13.06 on service.

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy, customer-facing environment.
• Be people focused and develop your team.
• Love meeting business targets and delivering great service.

Responsibilities

• Support the Store Manager with training, coaching and managing the team to drive standards and performance.
• Lead in-store and delivery service to provide a personalised customer experience.
• Maintain a safe, clean back-of-house and front-of-house environment ready for service.

Skills

People management

Customer service

Leadership

Job description

Caffè Nero is looking for an Assistant Manager to support the Store Manager with training, coaching and running a busy cafe in Little London. You will lead a small team, drive standards, and deliver the signature 1-2-1 service to every customer.

You will ensure safe, clean back-of-house and front-of-house operations, contribute to achieving targets, and flourish in a people-focused role with excellent development opportunities. Starter rate is £12.91 per hour, rising to £13.06 on service.